Privacy policy
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.
Personal information does not include information that is collected anonymously or that has been de-identified.
We may collect or process the following categories of personal information depending on how you interact with the Services:
• Contact details including your name, address, phone number, and email address
• Medical information relevant to aesthetic treatments and consultations
• Appointment and treatment history
• Payment information including payment confirmation and transaction details
• Communications with us including messages, enquiries, or consultation information
• Usage information including how you interact with our website or booking services
• Photographic images taken before, during, or after treatments for clinical or marketing purposes
We may collect personal information from the following sources:
• Directly from you when you book an appointment, contact us, or complete consultation forms
• Automatically through the Services when you visit our website or interact with our online services
• From service providers who help us operate the website and booking systems
• From third party platforms used to manage bookings, payments, or marketing
Depending on how you interact with us, we may use your personal information for the following purposes:
Providing Our Services
We use your personal information to:
• Manage bookings and appointments
• Conduct consultations and treatments safely
• Maintain medical and treatment records
• Process payments and transactions
• Provide customer support
Marketing and Advertising
We may use your personal information to send marketing communications, promotional offers, or updates about services provided by A H MEDISPA.
You may opt out of marketing communications at any time.
Treatment Photography & Marketing Content
During treatments we may take before and after photographs for medical documentation and marketing purposes.
These photographs may be used for:
• Treatment records
• Educational purposes
• Marketing materials
• Our website
• Social media platforms
• Advertisements and promotional content
If you do not wish for your images to be used for marketing, you must inform the clinic prior to treatment.
Security and Fraud Prevention
We use personal information to maintain security, detect fraud, and ensure safe transactions.
Legal Compliance
We may process personal information where required to comply with applicable laws, regulations, or legal requests.
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes including:
• Shopify and service providers who help operate our website
• Payment processors who securely process payments
• Marketing or analytics providers
• Legal authorities where required by law
We do not sell your personal information.
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.
Information submitted through the Services may be transmitted to Shopify and other third parties that support the operation of our store.
To learn more about how Shopify uses personal information, please visit the Shopify Consumer Privacy Policy at:
Our website may contain links to third party websites or platforms. We are not responsible for the privacy practices or content of those external sites.
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors. If you believe a minor has provided personal information, please contact us so we can remove the information.
We take reasonable measures to protect your personal information and store it securely.
However, no method of transmission over the internet or electronic storage is completely secure.
We retain personal information only for as long as necessary to:
• Provide our services
• Maintain medical records
• Comply with legal obligations
• Resolve disputes or enforce agreements
If you have concerns about how we handle your personal information, please contact us first so we can attempt to resolve the issue.
If you have any questions about this Privacy Policy or our data practices, you can contact us at:
A H MEDISPA
Email:
a.h.medispa131@gmail.com
131c Hathaway Road, Grays, Essex, RM17 5LS